Appearance: New InBoxFunctionality: WorkingDescription:============As pictured, GroverOriginal Rotomatics 102C Chrome Guitar Machine Tuning Heads. Package seems wellsealed although only 5 screws are visible – not sure if 1 is missing or justhidden.These guitarmachines are a triumph in engineering and styling. The housing provides amaximum bearing for worm, gear and string post. Gear ratio is 14:1. Worm andgear are precision-cut for perfect meshing. This eliminates backlash andslippage. Countersunk tension screw permits player to regulate turning tensionto any degree. Gear box has a special lubricant for lifetime, trouble-freeservice. Includes 5/8” washers, bushings and wood screws.Warranty andReturns:=====================We understand thatthere may be compatibility issues, space constraints, or it just doesn’t lookperfect. This item can be returned within 14-days for ANY reason. However,shipping to and from is not refundable. Shipping:=========- Local pickup isalso available at no cost.- Most orders placedbefore 9am will ship the same day.Stock#:14037